Interpreter and Accessible Support Options
Launch library · evergreen read
Support services generally aim to be accessible, including options for interpreters or alternative communication methods for anyone who needs them during a call. This is worth asking about directly, without any hesitation at all. It reflects a system designed to support the person, not to rush them. This is worth knowing whether or not you ever decide to use it.
Asking about these options directly is entirely reasonable, and support workers are used to helping arrange accessible support for callers who need it. It remains true at every stage of what can be a difficult process. It applies equally, whatever the particular circumstances happen to be. This is a right worth knowing about, whether or not it is used.
1800RESPECT is on 1800 737 732, any hour of the day, and can help explain accessible support options available to you. It is completely okay to take things one small step at a time. Taking that first step counts for a great deal, however small it feels. Whatever you are feeling right now is reason enough to call.