Asking for a Different Support Worker
Launch library · evergreen read
If a particular support worker does not feel like the right fit, it is entirely reasonable to ask for someone else to speak with instead. It applies equally, whatever the particular circumstances happen to be. It reflects a system designed to support the person, not to rush them. It applies no matter how someone decides to move forward from here.
Services generally understand that a good connection matters, and are happy to accommodate this kind of request without any need for explanation from you. This is worth remembering, whatever stage of the process someone is at. This is worth understanding clearly before making any decision at all. This is worth remembering on days when everything else feels uncertain.
1800RESPECT is on 1800 737 732, and Lifeline is on 13 11 14, both available any hour with understanding staff. You deserve the same care and patience you offer to others. It is completely okay to take things one small step at a time. Every call is treated with genuine care, whatever the reason behind it.