Distraction as a Bystander Tool
Launch library · evergreen read

A simple distraction, like asking for directions or striking up an unrelated conversation, can interrupt a tense moment without anyone needing to confront it directly at all. This is a habit that grows stronger with each small step taken. This is worth thinking through calmly before a difficult moment arrives. It builds the kind of confidence that grows the more it is used.
This approach works well in situations that feel too risky for direct intervention, giving everyone involved a natural pause and a genuine chance to step back. This becomes easier with a little preparation and practice beforehand. It matters far more than people often realise in the moment itself. This holds true whether the group is familiar or made up of strangers.
1800RESPECT is on 1800 737 732, and Lifeline is on 13 11 14, both available any hour for anyone who has used this approach and wants to talk. It is completely okay to take things one small step at a time. There is no need to have the right words ready before you call.