Knowing When to Call 000
Launch library · evergreen read

If someone is in immediate danger, right now, calling 000 is always the right step to take, without hesitation or second guessing the decision in the moment. It is available regardless of how big or small the concern feels. This is a resource genuinely worth having close at hand. This is worth remembering whenever things feel too heavy to carry alone.
Emergency services are trained to respond quickly and can also connect people with further support once immediate safety has been established for everyone involved in the situation. This is a genuinely simple step that can make a real difference. This is one of the easiest ways to find a caring, listening ear.
For anything beyond an immediate emergency, 1800RESPECT is available on 1800 737 732, any hour, and Lifeline is on 13 11 14 for ongoing support afterward. Nobody expects you to have all the answers before you call. There is no need to have the right words ready before you call. It is completely okay to take things one small step at a time.